12 GOLDEN RULES
1. 100% CUSTOMER SATISFACTION
2. CREATE CUSTOMERS
3. KEEP THE CUSTOMERS
4. WIN BACK OLD CUSTOMERS
5. EDGE OUT COMPETITION
6. CREATE A FEEL@HOME OFFICE/WORKING ENVIRONMENT FOR YOUR CLIENTS & STAFF
7. MAKE (MORE) MONEY
8. HELP OUR CLIENTS GENERATE MORE BUSINESSES, MORE MONEY & MORE CLIENTELE
9. KEEP ALL GOLDEN RULES & DON’T FORGET THE COMPANY’S VALUES & POLICIES
10. ALWAYS REWARD CUSTOMER LOYALTY
11. IF IT IS NOT GOOD ENOUGH THEN IT IS NOT GOOD ENOUGH
12. ALWAYS ACKNOWLEDGE & RELY ON YOUR SOURCE